JOIN THE MURRAYS LOYALTY CLUB TODAY!!
MURRAYS LOYALTY CLUB
We are pleased to introduce the new Murrays Loyalty Club which will replace the current VIP Membership.Simply join our Loyalty Club & start receiving benefits.If you travel 10 times in a 12 month periodyou will receive 1 free trip. To start receiving your rewards simply join the Murrays Loyalty Club online today. It’s FREE to join !!
- Register as a member of the Murrays Loyalty Club. Membership can only be made online at www.murrays.com.au. Click here to join.
- Once registered as a Murrays Loyalty Club member you will be issued with a member number & password.
- Murrays Loyalty Club Members must book online & travel on 10 Sydney/Canberra express services in a 12 month period to receive 1 (one) free trip on the Sydney/Canberra Express service.
*One free trip consist of one sector being Sydney to Canberra or Canberra to Sydney.
- To redeem your free loyalty club trip you must book online & redeem your free trip/s within 6 months of your free trip/s being issued.
- Changes to your free Loyalty Club trip can be made, but are subject to change a booking conditions & fees.
- The Murrays Loyalty Club is only valid on the Sydney/Canberra Express services. Not available on any other route service or special event packages.
Being a Loyalty Club Member means that not only will you receive benefits for your loyalty, you will also be updated regularly on specials & event packages. For those current VIP Members your VIP membership number will be transferred to the new Murrays Loyalty Club.Your password will be your day & month of birth.If you have any questions, please email us quoting your current membership number to
loyaltyclub@murrays.com.au.
We have made some changes to our Express Services
We have recently made some changes to our Express Services
New Terms & Conditions
We are have made some changes to our terms & conditions which are effective from Monday 16th January 2012 for travel on our Express Services.
Change & Manage your booking online
Murrays has introduced a new online system where you can now change &manage your own booking online. This great new online facility will allow you to change your booking up to 2hrs prior to your departure time as well as reprint your itinerary.
Track your Coach
Murrays would like to introduce to you our new Murrays Coach Tracker.This will assist those passengers who have arranged for someone to meet you at your destination.
New Fares Structure & Change a Booking conditions & fees
Discounted Web Fares
Discounted web fares are only available when you book online & are subject to availability.
Flexible Fares
Flexible fares can be changed once to another service up to 2hrs prior to departure at no additional cost. All additional changes are subject to change a booking conditions & fees. Murrays have ceased offering open dated tickets effective from Monday 16th January 2012.All bookings can be changed up to 2hrs prior to the original booking either online or by calling our booking office (7am – 6pm, 7 days a week).Changes to a booking are subject to charges & conditions. (Refer to change a booking conditions & fees below)When changing a booking you must select an alternative travelling date & service at the time of change.
Discount Web Fares - $10 per person/trip with the exception of $15 web fares which attract a $20 per person/trip change fee.
Phone/ Email/In-person Counter change fees - $20 per person/trip.
Unaccompanied Minor Child Policy
Murrays Australia have made changes to our unaccompanied minor policy. Unfortunately, we no longer carry children under the age of 15 years without being accompanied by an adult.We will not accept the responsibility for the safety of child under the age of 15 years on any Murrays service without being accompanied by an adult.
Want to join Murrays Team !!!
By working at Murrays you’ll become part of a professional, friendly & dedicated team that prides itself on being different from other coach, bus & limousine operators. We are focused on recruiting and attracting the right candidate for all departments in our organisation. If you are interested in working with us, please see our employment section.
http://www.murrays.com.au/Employment.aspx
Tips for sourcing a safe transport operator
Choosing the right transport operator can sometimes be a daunting task. Following we have provided just some tips to help you through the selection process. By using these tips, you will have taken the steps necessary to assure your guests a safe, comfortable, and satisfying travel experience.
How long has the company been operating?
Ask when the company was established and how long it has been offering coach hire & charter. Generally, a long track record is more desirable and indicates that the company understands the rules & regulations of the coach & bus industry. These differ from state to state.
Does the company operate it’s own maintenance facility?
A company may say they have new vehicles and don’t need maintenance facilities. Ask about their provisions for routine maintenance & safety services.
Ask for a copy of the operators Certificate of Insurance?
The company should be willing to supply you with a copy of their Public Liability Insurance. The certificate will show the cover of insurance as well as the effective policy dates.
Does the company operate within the law?
Ensure that the company’s vehicles are properly licensed and registered with commercial license plates.
How many vehicles do they have in the fleet?
The overall fleet size is important as this gauges the operators ability to a) supply an alternate vehicle in case of a mechanical problem, b) appropriately roster and manage a multi-coach movement for a large event, c) supply coaches for a last minute booking.
Does the company adhere to National Fatigue Management requirements?
There are regulations that limit the number of hours a driver can work, these vary from state to state. Nationally a driver is limited to 12 hours of actual driving time in any 24 hour period. Ensure that the company you work with has a clear understanding of your travel requirements and that they provide appropriate guidance to ensure safe traveling conditions for your guests.
Does the company have a formal Drug & Alcohol Testing Program?
There are many factors that contribute to making an operator safe. Does the company have a drug & alcohol policy & do they conduct a testing program in the workplace.
Ask the company for any references?
Ask the operator if they can forward any references from a similar group or programs
When you are booking transport for your next event remember to use some of the tips mentioned above as safety is the single most important issue!
We’re open 365 days, 24 hours and 7 days a week
For those that don’t know...Murrays Coaches, Buses & Limousines operate 24 hours a days, 7 days a week. All our bookings are monitored & quality controlled by skilled personnel.
If you need urgent transport solutions, simply call 13 22 59 and speak to one of our consultants.